Live Chat

About Live Chat

Live Chat by ProvideSupport is an online service that allows you to chat in real-time with your website visitors. Live Chat enables you to give instant online customer support through your website and proactively sell your products and services. From large corporations to small businesses, Live Chat is a revolutionary way of providing a world-class service as real-time website chats have proven to increase sales, reduce support costs, and win customer loyalty.

Features

Customizable chat windows
You have numerous options to customize your chat window like changing its color and size, using custom agent photos, editing greeting and automated messages, surveys, offline behavior, and much more.

Flexible chat application
It offers the flexibility to accept chat requests and also initiate new chats proactively through predefined responses and also has the functionality to send files and screenshots.

Chat reports
Pull reports from multiple departments, customers, or agents to monitor and improve performance.

Select the Live Chat app and we’ll integrate it into your website for you.

• Utilize this essential application on multiple domains with unlimited number of chats per agent.
• Get chat agent apps for different operating systems as well as mobile and web applications.
• This simple and nifty application can be integrated and set up on any platform or Content Management System.
• Monitor real-time visitors and make changes to your website accordingly.